Two Arrested for Cutting 2,000-Plus Fiber Optic Lines, Causing Widespread Internet Outage [UPDATED]

[Note: This article has been updated with information from Altice USA/Optimum.]

Two residents of Asheville, N.C.—a 30-year-old woman and 26-year-old man—have been arrested in connection with the Optimum outage that saw tens of thousands of customers, including much of New Canaan, lose their Internet service about 10 days ago, according to Norwalk Police. At about 7:16 a.m. on March 24, officers from the department responded to a report of damage to Optimum cable lines on Broad Street, a road that runs between Silvermine Avenue and Route 7 in Norwalk, according to a Tweet posted Sunday by the Norwalk Police Department. “Optimum personnel on the scene reported over 2,000 fiber optic lines had been cut and as a result over 40,000 customers had lost service,” Norwalk PD said. [UPDATE: 16,000 customers were impacted, not 40,000, according to Alexa Bonadonna, communications director at Altice USA/ Optimum.]

In New Canaan, the Friday morning outage saw scores of locals flock to the new New Canaan Library, whose WiFi was up and running. 

Norwalk police said their detectives “assumed the investigation and quickly identified a suspect vehicle and developed suspects.”

Police obtained arrest warrants for the pair. On Saturday, detectives conducted a “surveillance operation” in which they saw the female suspect inside a business in Bridgeport.

Pre-Dawn K9 Search Yields Juvenile Arrest in New Canaan

New Canaan police arrested a 17-year-old Stamford man following a pre-dawn search Tuesday that included officers and K9 dogs from Norwalk and Stamford, officials say. It started at about 12:10 a.m. when New Canaan police officer Rex Sprosta spotted a motorist driving erratically on Jelliff Mill Road near Ponus Ridge, according to Police Chief Leon Krolikowski. The car would turn north on Ponus and, after pulling onto Clearview Lane, come to an abrupt stop “and the occupants fled the vehicle,” Krolikowski said in a press release. “The New York registered vehicle was found to be stolen from Stamford. Subsequently, an intensive search of the area began.”

After about 30 minutes, the juvenile was found (by Stamford K9 dog Bobi) hiding under a porch, the chief said.