Update 2 p.m. Monday
TD Bank issued the following statement in response to an inquiry from NewCanaanite.com (the New Canaan branch is the only one closing in Fairfield County, officials said):
“As one of the top 10 banks in the U.S., TD is continually evolving the way we serve our customers and communities to best meet changing customer expectations and behaviors, remain competitive and drive long-term growth. We strive to deliver an optimal mix of convenient TD Bank locations and digital banking products and services that are second to none. With those goals in mind, we regularly evaluate our existing TD Bank stores and new locations. “After a thorough review, we have decided to close our location at 272 Elm Street, New Canaan, effective April 23. While this is a change, we look forward to continuing to serve our New Canaan Customers at our TD Bank Store at 380 Main Avenue in Norwalk, CT, just a few miles down the road, as well as through our convenient online and mobile banking services; live Customer service support available 24 hours/day, 7 days/week, 365 days/year; and our vast network of ATMs.
“In reaching a decision to close a specific TD Bank store, we consider many business factors, including the number of Customers visiting our stores, transaction volumes, the location’s proximity to other TD Bank stores and the number of Customers who use multiple store locations. We have already begun notifying impacted customers.