Downtown New Canaan mainstay Club Sandwich is open for pickup 7 a.m. to 4 p.m. weekdays and 8 a.m. to 4 p.m. Saturdays. For today’s Q&A, we hear from owner Leo Gaspar about how the Cherry Street deli is managing through the COVID-19 emergency and related changes. Here’s our exchange.
New Canaanite: What has this past week been like for you?
Leo Gaspar: It was a really busy week trying to navigate all the information we were receiving from the government. Our Health Department has been great as always. I built a counter at the front door for our take out orders. It was really hard not allowing our friends-customers into the store. It didn’t feel right.
How is you faring business-wise? How would you gauge your ability to outlast this?
Business is slow, about 50% less than normal. I feel we can do this for a couple of months, but for everyone’s mental health, I hope we can get a treatment soon.
How is your staff?
I have all my employees working even though I could send them home. They are grateful to be able to work.
What have you been hearing from customers during this time?
Our customers have been happy to see us open and able to serve them.
What have your most popular menu items been since switching to outside pickup?
We have been selling lots of chicken cutlets, we cook them to order so it is a favorite, chicken and vegetable soup and breakfast sandwiches.
What is your message for customers?
We want the community to know we are doing everything we can to safely serve them. They are not just customers to us, they are our friends.