For today’s Q&A, we reached out to Elm Street Books owner Susan Rein and co-managers Manda Riggs and Melissa Thorkilsen. The store is open 10 a.m. to 2 p.m. for curbside pickup. (Those seeking to order books can do that through the Elm Street Books website or by calling 203-966-4545 or emailing firstname.lastname@example.org or email@example.com.)
Here’s our exchange. New Canaanite: How are you faring at Elm Street Books? Susan Rein: We are closed to people coming into the store but we are answering the phones, responding to messages, taking orders on our website and through our emails and able to put books outside the door for people to pick up and we are mailing orders as well. Our sales are certainly not what they usually are but we are gratified that our customers seem to be anxious to keep reading and putting puzzles together and celebrated the arrival of the Easter Bunny, such that they are choosing to support the store in this unsettling time. We are hoping that, like us, our customers feel like our products are “essential” to their wellbeing and continued stimulation.