Government
‘It’s Just Been Very Difficult’: Town Re-Contracts with Norwalk Cleaning Company After Problems with Franchisee
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Town officials on Tuesday re-hired a small Norwalk-based company to handle cleaning duties at several municipal buildings after having problems with a different franchise-model group.
The Board of Selectmen voted 3-0 in favor of an approximately $95,000 contract to hire P&M Cleaning Services for 13 town buildings. P&M “were the ladies that ran a company here in Norwalk that were actually used to clean our buildings for seven years and then they lost a bid last time because of the franchise-type relationships,” Buildings Superintendent Bill Oestmann told the selectmen at their regular meeting, held in Town Hall. The town had “some problems” with that franchise-model company, JAN-PRO Cleaning & Disinfecting, Oestmann said. “A lot of it stems from labor issues, getting quality work and getting people has been a bit of a problem,” he said. “So we tried to work through this for a couple of months with them, it’s just been very difficult and JAN-PRO, it’s a franchise, through corporate it’s franchised out.