What follows are responses from town resident Phil Williams, owner of New Canaan Music on Main Street, to our Q&A on how the local business is navigating the COVID-19 emergency here. New Canaanite: What has the past week been like for you and New Canaan Music? Phil Williams: This is a very trying time and like many local merchants, we are feeling the hardship of the situation. We have been doing everything we can to keep life as close to normal as possible but this is an unprecedented crisis. A lot of what we are going through right now is new to everyone. The health and well-being of our families, employees, customers, and the community is what is most important to us. We are also mindful of our moral obligation to help out our instructors. Our instructors are all pro musicians and with no public gatherings, their gigs have all been cancelled and therefore incomes have been cut significantly. We are hoping to help keep them working and get through this while providing a safe environment for our students to continue their lessons.