More Than 5,000 New Canaan Customers Lose Power After Eversource Substation Issue

By Jack Zussman | July 8, 2026

The Summer Internship Program is sponsored by the New Canaan Racquet Club.

More than 5,000 in New Canaan lost power Wednesday around midday after a problem at one of Eversource utility’s substations caused a town-wide blackout, officials say.

In a 1 p.m. update, Emergency Management Director Russ Kimes said Eversource reported that problems at the utility company’s substation caused the outage, affecting 5,302 customers—about 61% of households in town.

‘You Do the Best You Can’: Town Addresses Waveny Fireworks Decision

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What You’re Saying …

“Dancing with the facts . Bottom line it should have been canceled peoples safety comes first. Steve Benko would never…”
— Dave Peters on ‘You Do the Best You Can’: Town Addresses Waveny Fireworks Decision
“Been here 40 years! Theirs no excuse for what happened. Over the years many fireworks were cancelled and rescheduled…”
— Richard P Vachula on ‘You Do the Best You Can’: Town Addresses Waveny Fireworks Decision
“Alrighty this thread is closed thanks everyone.”
— Michael Dinan on More Than 5,000 New Canaan Customers Lose Power After Eversource Substation Issue
“I walked around Waveny before the fireworks were scheduled to start and saw large numbers of families coming in from…”
— Thomas Little on ‘You Do the Best You Can’: Town Addresses Waveny Fireworks Decision
“Acme has a lot of good products and employs many local workers who I'm sure don't appreciate having their workplace…”
— Thomas Little on More Than 5,000 New Canaan Customers Lose Power After Eversource Substation Issue
“Go to ShopRite in Norwalk. They put Acme to shame.”
— Mike DIPanni on More Than 5,000 New Canaan Customers Lose Power After Eversource Substation Issue
“This is the worse grocery store in America and there shelves are always empty, so don't worry about that crappy…”
— Gary Okeeffe on More Than 5,000 New Canaan Customers Lose Power After Eversource Substation Issue
“Thank you Josh for your steadfast effort over several months. The new kiosk is a wonderful addition to the…”
— Susan Bergen on Quiet Heroes of New Canaan: Josh Trepanier
“Happy you are safe. Inexcusable they were forewarned for days and the storms were forming tracking toward us hours before.…”
— Roy A Abramowitz on ‘You Do the Best You Can’: Town Addresses Waveny Fireworks Decision
“Worked there in 1967. Never understood why all the music albums were on the second floor! Out in the open,…”
— Bob Vitti on ‘Whatever You Wanted, We Had It’: A Look Back at Breslow’s
“Now that’s accountability. Appreciate the clarity Dionna.”
— Richard Condon on ‘You Do the Best You Can’: Town Addresses Waveny Fireworks Decision
“No it didn’t. We left while fire works were going off. We got in our car, got to Latham road…”
— Pamela McFeely on ‘You Do the Best You Can’: Town Addresses Waveny Fireworks Decision
“Acme had to discard their food because they do not have a generator. The reason that they do not have…”
— Denise Gannalo on More Than 5,000 New Canaan Customers Lose Power After Eversource Substation Issue
“This is nonsense: Total CYA and I do no wrong. I was out boating Saturday morning and there were already…”
— Roy A Abramowitz on ‘You Do the Best You Can’: Town Addresses Waveny Fireworks Decision
“Acme had to discard their entire inventory of refrigerated food. Sad!”
— Avinash Phillips on More Than 5,000 New Canaan Customers Lose Power After Eversource Substation Issue
“Words to live by from town officials: "Town officials urged residents to remain safe while crews continue repairs." Did…”
— Richard Condon on More Than 5,000 New Canaan Customers Lose Power After Eversource Substation Issue
“Shout out and Bravo to the Van Leewen ice cream shop! They were giving out free ice cream! All the…”
— Wendy Probert on More Than 5,000 New Canaan Customers Lose Power After Eversource Substation Issue
“Thank you for this article. It is the only news received that power is back on.”
— Mary Anne Mendola Franco on More Than 5,000 New Canaan Customers Lose Power After Eversource Substation Issue
“Thanks for clearing that up, Dionna. I wasn't there but I know people were really upset and this explanation helped.”
— Deborah Shaw on ‘You Do the Best You Can’: Town Addresses Waveny Fireworks Decision

Events

Sat 11

Yoga and Movement with Pilin Anice

July 11 @ 10:30 am - 12:00 pm

Mon 13

Try Anyway Summer Camps: Creative Writing, Screenwriting & Directing (Grades 1-7)

July 13 @ 10:00 am - July 17 @ 3:30 pm

Tue 14

Midweek Reset – A New Moon Experience

July 14 @ 6:45 pm - 8:00 pm