Town officials last week upheld a $30 ticket issued to a woman who hadn’t paid for parking on Elm Street.
Caroline Burke told members of the Parking Commission during an appeal hearing that she tried to download the Pay-By-Phone app on the afternoon of Jan. 8 but it wouldn’t allow her to upload her credit card information to create an account.
“I had trouble just downloading the app,” Burke told the Commission during her Feb. 4 hearing, held at Town Hall and via videoconference.
“My credit card kept coming up, three times it kept coming up ‘card error,’ ” Burke said. “I don’t know why it wasn’t working on my app and I was already in a meeting so couldn’t go out and do it manually… It was really the app that wasn’t working. It wasn’t taking my credit card.”
Burke received a $30 ticket for unpaid space on Elm Street at 2:10 p.m. on Jan. 8 (a Thursday).
Asked whether she tried to pay for parking through an on-street kiosk, Burke said no. Parking Manager Stacy Miltenberg said that the plate in question had prior tickets on it, though they were old and not on Elm Street.
During deliberations, Commissioner Katie O’Neill noted that Burke could have used a kiosk to pay for parking.
“I have only used the kiosks, not the app, and it’s fairly straightforward,” she said. “Even though I was using it during the glitchy period.”
Commissioner Marley Thackray noted that once any of three parking apps available have been used once, they make it very easy to use again with location services.
O’Neill, Thackray and Commissioner Kevin Karl voted 3-0 to uphold.
Hate what they did with
Now paid parking
Old Greenwich
For me from now on
Low class